Compliance Overview

Compliance Framework
Compliance Driver Higher Education Support (Administration) Guidelines 2022 (Cth)
Classification Tier 2
Compliance Obligations which, if breached may incur regulator fines or penalties or create reputational damage. Aligns with a moderate risk rating.
Associated Legislation
Associated Standards None
Associated Codes None
Associated Information None
Return to Top Administrative Information
Administrative Body
Administrative Name
Administrative Address  
Administrative Phone  
Administrative Email  
Administrative Website  
Return to Top General Introduction
Responsible Executive Brendon Nelson, Vice President (Students) and Registrar
Compliance Coordinator Donna Moffitt, Director, SAS
Business Units Impacted
  • Academic Portfolio Office
  • Admissions
  • Financial Performance
  • Financial Services
  • Governance Services
  • Marketing, Media and Communications
  • Office of Business Intelligence and Quality
  • Office of the Pro Vice Chancellor (Academic Quality)
  • Office of the Vice President (Finance)
  • Office of the Vice President (Future Students and Outreach)
  • Office of the Vice President (Students) and Registrar
  • Southern Cross Global
  • Student Administration Services
Overview These Guidelines support the Higher Education Support Act. It contains obligations in relation to:
- tuition protection
- Higher education provider application fee
- having grievance and review procedures
- tuition fees
- SSAF fees
- quality, accountability and other administrative requirements