Compliance Overview / (TWEEK!RCR)

Compliance Overview

Compliance Framework
Compliance Driver	Education Services for Overseas Students Act 2000 (Cth)
Classification	Tier 1 Compliance Obligations which are critical to the University’s licence to operate or if breached, may incur criminal penalties or significant fines, or result in significant reputational damage. Aligns with risk ratings of extreme or high.
Associated Legislation	Competition and Consumer Act 2010 (Cth) Education Services For Overseas Students (Registration Charges) Act 1997 (Cth) Education Services for Overseas Students Regulations 2019 (Cth) (Cth)
Associated Standards	ELICOS Standards 2018 (Cth)
Associated Codes	National Code of Practice for Providers of Education and Training to Overseas Students 2018 (Cth)
Associated Information	ESOS factsheet Standard 10: Complaints and appeals ESOS factsheet Standard 11: Additional registration requirements ESOS Factsheet Standard 1: Marketing information and practices ESOS factsheet Standard 2: Recruitment of an overseas student ESOS factsheet Standard 3: Written Agreements ESOS factsheet Standard 4: Education agents ESOS factsheet Standard 5: Younger Overseas Students ESOS factsheet Standard 6: Student Support Services ESOS factsheet Standard 7: Overseas Student Transfers ESOS factsheet Standard 8: Overseas student visa requirements ESOS factsheet Standard 9: Deferring, suspending or cancelling the overseas student’s enrolment

Return to Top Administrative Information
Administrative Body	Tertiary Education Quality and Standards Agency
Administrative Name
Administrative Address
Administrative Phone
Administrative Email
Administrative Website	http://www.teqsa.gov.au

Return to Top General Introduction
Responsible Executive	Thomas Roche, Pro Vice-Chancellor (Academic Quality)
Compliance Coordinator	Jess Oliver, Director, Business Intelligence and Quality
Business Units Impacted	Academic Portfolio Office Admissions Centre for Teaching and Learning Engagement & Partnerships Faculty of Business, Law and Arts Faculty of Education Faculty of Health Faculty of Science and Engineering Financial Performance Financial Services Gnibi College of Indigenous Australian Peoples Governance Services Graduate School Graduation and Events HR Services Marketing, Media and Communications Office of Business Intelligence and Quality Office of the Pro Vice-Chancellor (Academic Innovation) Office of the Pro Vice-Chancellor (Academic Quality) Office of the Vice Chancellor Office of the Vice President (Finance) Office of the Vice President (Future Students and Outreach) Office of the Vice President (Students) and Registrar Pro Vice Chancellor (Research and Education Impact) portfolio Property Services SCU College Southern Cross Campus Services Ltd Southern Cross Global Strategic Projects Student Administration Services Student Care and Support Student Outreach Technology Services University Library Vice Chancellor portfolio Vice President (Finance) portfolio Vice President (Future Students and Outreach) portfolio Vice President (Operations) portfolio Vice President (Students) and Registrar portfolio
Overview	The Education Services for Overseas Students Act 2000 (the ESOS Act) regulates the education and training services provided to overseas students by providing tuition and financial assurance, as well as a provider registration requirement.